About the service
Hutton View Care Home is a residential care home providing accommodation and personal care to up to 77 people. The service provides support to older people some of whom are living with dementia. At the time of our inspection there were 19 people using the service.
What the CQC say about the Digital Care Suite
People were supported by staff who knew them well and understood their needs. Staff were kind and caring and spoke to people respectfully. People were supported to have maximum choice and control of their lives. Staff supported them in the least restrictive way possible and in their best interests and the policies and systems in the service supported this practice.
Staff had received a comprehensive induction and in-depth training, including completing the provider’s specialised dementia care training. People’s care plans were personalised and contained clear guidance for staff about how they wanted to be supported and what was important to them.
People’s care plans contained clear guidance about their likes and dislikes, the people who were important to them and the pastimes they enjoyed. The provider met with people and relatives regularly to review care plans and discuss any changes needed.
The Hallmark – Hutton View Care Home Inspection report 6 April 2022
