The focus of residential social care is, rightly, about the interactions between caregivers and residents. For this to be a positive, person-centered experience, 100% of the time across every care home in a group, a lot has to happen behind the scenes.
This responsibility falls on operations directors. But even the very best can’t be everywhere or see everything. So here are some of the ways KareInn makes the essential work of an operations director easier, helping care homes reduce risk and improve effectiveness.
Performance
Consistency is improved through simple workflows covering Standard Operating Procedures, and tools that are easy for front line staff to use. Make it effortless for people to do the right thing every time.
Early warning of issues is delivered through fully configurable alert management settings so you can intervene sooner and prevent issues escalating.
Nudges remind your team of essential actions so there’s little chance of anyone overlooking something important.
Monitoring
Spotting performance trends often tells a more significant story than individual data points. Real-time trend dashboards provide richer insights into performance across the entire operation.
Effective oversight gives you the confidence that standardsare maintained consistently. This comes from having complete visibility over individual task delivery (are they on-time and to the required standard?)
Intelligence comes from the ability to track performance across all homes from any location. Site visits can then focus on service improvement rather than data gathering.
It’s ultimately down to the operations director to ensure homes run efficiently, safely and harmoniously. This is a significant and complex task.
Experienced people to fill these roles are in short supply. Finding a way to make their job easier and more satisfying might give a care home the edge in recruitment and retention.
How to Make the Job Easier
So what could make the job easier (apart from a 30-hour day or a 10-day week)? The simple answer is to automate or eliminate as many routine tasks as possible, leaving operations directors free to concentrate on what’s important.
That’s how we designed KareInn. We looked at all the essential processes and communication flows that ultimately support excellent care standards and operating efficiency. We then designed the platform alongside care professionals to simplify, streamline and automate as much as possible.
KareInn has intuitive tools covering pre admissions, occupancy, care planning, clinical workflows, compliance and more. Where there are excellent tools already on the market for certain functions – such as financial management and medication administration – we offer seamless integration rather than trying to recreate something that’s already proven.
There’s a very easy way to judge for yourself and see how your role as an operations director could be made more efficient and effective: book your KareInn demo.
