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We can’t wait to show you what the KareInn Digital Care Planning and Civica’s Income Processing integration can do to further improve operational efficiencies and care outcomes for your care home group. Get in touch and see for yourself how our partnership helps care home groups thrive.

    Why the KareInn Coldharbour integration is so important


    If residents don’t get the right care at the right time this can result in poor health outcomes, inefficient use of resources and lost income. As the pressures from the Care Quality Commission continue to build, it is vital to evidence good care practices.

    It’s the deep integration that sets us apart, combining exceptional experience in care planning from KareInn and the wide financial and operational capabilities of Coldharbour Income Processing. The two systems are unified for the entire resident journey from admission to discharge to help you achieve cost savings and person-centred care for your care homes.

    The solution offers extensive pre-admission functionality. Once assessments, including financial checks, are complete then a resident is automatically created within Income Processing. There’s no delay between the two systems.

    The process is entirely automated. So as soon as a resident is admitted, moves rooms, leaves the home, or passes away it activates the appropriate workflow to reflect the billing change. This provides you with accurate occupancy levels and better KPI reporting.

    For anyone involved in the care cycle our digital care planning and capture of real-time care will generate meaningful insights to help you effectively coordinate high-quality outcomes.

    Before the KareInn Coldharbour integration, our finance system was not always up to the minute aware of residents’ status which impacted fees, occupancy rates and planning.

    Owner, Care Home Group

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